Textstart.com

At Textstart the feedback you send both online and by SMS is completely anonymous and secure.

We guarantee that your information will be treated with respect at all times. It is our policy that we will NEVER disclose, sell or rent your personal information. We also adhere to a strict NO SPAM guarantee. If you have any questions about our privacy policy or how we treat your information please do not hesitate to get in touch.

Confidentiality / Security

We have implemented security policies, rules and technical measures to protect the personal data that we have under our control from:

• unauthorised access
• improper use or disclosure
• unauthorised modification
• unlawful destruction or accidental loss

All our employees and data processors, that have access to, and are associated with the processing of personal data, are obliged to respect the confidentiality of our visitors' personal data. We ensure that your personal data will not be disclosed to state institutions and authorities except if required by law or other regulation.

Access to the personal data we may hold about you

You can ask to see any information we hold on you by visiting your account area on the website, alternatively, you can ask us, by:

• sending an email ( data@textstart.com )
• sending postal mail to FreeForm Media, 404 College View, L’Derry, BT48 7NR
• calling  (00) 44 2871264907 

We will provide you with a readable copy of the personal data that we keep about you, within 7 days and at no charge - although we may require proof of your identity.

If you choose to create a free account we will hold the information provided until you cancel or delete your account. You can edit your information, profile or other information by logging into your account. You can at any time to challenge the data that we hold about you and, where appropriate, you may have the data erased, completed, rectified or amended.

Privacy Compliance and Support

We are committed to an ongoing self-assessment procedure to ensure we comply with all relevant privacy and data security regulations and best practice.

If you have an enquiry or concern about our privacy policy, please contact at the address, email or number above. If you are not satisfied with our response to your concern you may wish to contact Information Commissioner. ( www.ico.gov.uk)

The services and links of our Web site

Where our website provides links to third party websites we cannot be held responsible for the suitability or reliability of the content on those third party sites.

Automatic Collection of Information

When you send SMS feedback via Textstart we will hold your mobile number securely and anonymously to route replies to your messages to a secure, password protected page. To access these replies you need to create an account using your mobile number. Your mobile number and other information is NEVER revealed to any business.

When using textstart.com we may automatically log data by means such as programming or link information automatically logged by such means with personal data about specific individuals. We do so for Customer administration and Marketing purposes.

To improve your experience on this site we may use cookies to store personal data or link information stored in cookies with personal data about specific individuals. Cookies are small text files that are used to identify users and possibly prepare customized Web pages for them. Information you volunteer can be packaged into a cookie and sent to your Web browser that stores it for later use. This allows us to tailor the site and offers to your own personal preferences as well as making the site easier to use. If you would like to disable cookies you can do so from your PC or Mac browser.

Data Collection and Purpose Specification

We only collect the personal data that you may volunteer in your registration form or while using our services (this includes your mobile number when sending a SMS). This information is used only for internal purposes and you can request to see any information we hold about you at any time. We do not collect information about our visitors from other sources, such as public records or bodies, or private organizations. We will not transit or send data we hold on you outside of the EU without your prior express consent.

You can choose to receive further messages at no cost to you from participating third party businesses by adding them to your "safe list" - you can alter these preferences at any time by logging in to your account. Textstart are not responsible for the content of these messages.

We will NEVER sell or rent your personal information.

Unsubscribe

As a member you will receive communication from us in the form of emails and SMS regarding your membership, terms and conditions and information about the company - you cannot unsubscribe from receiving this information.

You may also occasionally receive newsletters. You can, at any time, unsubscribe from receiving newsletter communications from us. To do so simply send an email to data@textstart.com or follow the unsubscribe link found at the bottom of every newsletter or update we send you.